Horizon Hobby, Inc. Complaint
Reviewed by
Spectrum DX6i designed to fail and simple repair parts are intentionaly unavailable - Spectrum DX6i
1/16/--02/06/15
I didn't do much flying at the armory last Wednesday. I discovered that the elevator trim button on my DX6i refused to provide down trim and limited its function to up trim only. When I got home I opened the transmitter, pulled the switch board and discovered the culprit, a broken plastic arm on the rocker assembly that operates the switch contacts. The design of the rocker seems to indicate that Horizon deliberately intended the part to fail. Of course Horizon refuses to make replacement parts available. Instead they force users of thier Spectrum transmitters to buy new radios.
There are a few sites on the Web that offer "fixes" for broken switch rockers. I tried one involving epoxy and found it did not work. The others were more work than they are worth and probably do not guarantee the resurrection of this crappy piece of engineering. Instead I opted for a simple but limiting solution. I can't remember the last time I used my throttle trim switch, so I pulled the rocker assembly from it and swapped it with the rocker assembly from the elevator trim switch. That leaves me without a fully functional, unused throttle switch and the ability to use the often used elevator trim switch.
There is no moral to this story; only the lack or morals by Horizon, for marketing a transmitter designed to fail and refusing to make repair parts for it available. When I can no longer use my DX6i you can rest assured that I won't replace it with anything sold by Horizon Hobby.
I didn't do much flying at the armory last Wednesday. I discovered that the elevator trim button on my DX6i refused to provide down trim and limited its function to up trim only. When I got home I opened the transmitter, pulled the switch board and discovered the culprit, a broken plastic arm on the rocker assembly that operates the switch contacts. The design of the rocker seems to indicate that Horizon deliberately intended the part to fail. Of course Horizon refuses to make replacement parts available. Instead they force users of thier Spectrum transmitters to buy new radios.
There are a few sites on the Web that offer "fixes" for broken switch rockers. I tried one involving epoxy and found it did not work. The others were more work than they are worth and probably do not guarantee the resurrection of this crappy piece of engineering. Instead I opted for a simple but limiting solution. I can't remember the last time I used my throttle trim switch, so I pulled the rocker assembly from it and swapped it with the rocker assembly from the elevator trim switch. That leaves me without a fully functional, unused throttle switch and the ability to use the often used elevator trim switch.
There is no moral to this story; only the lack or morals by Horizon, for marketing a transmitter designed to fail and refusing to make repair parts for it available. When I can no longer use my DX6i you can rest assured that I won't replace it with anything sold by Horizon Hobby.
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Review Rating: 1 out of 5
Reviewed By: bnfile
Company: Horizon Hobby, Inc.
Product: Spectrum DX6i
Date Added: 9 years ago
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