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Horizon Hobby, Inc. Complaint - Horizon Hobby Lies and Manipulates - Pro Boat Blackjack 29 V3
Horizon Hobby, Inc. Complaint

Horizon Hobby, Inc. Complaint

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Horizon Hobby Lies and Manipulates - Pro Boat Blackjack 29 V3


They are horrible. I bought a Proboat Blackjack 29 V3 and it had scratches on it. They told me to send it back and they would inspect new one before sending it out. They ignored me for a few days and wrote emails with misconstrued words that made absolutely no sense. They were inspecting a boat on Friday to ship out to me and I never heard from them until Monday " of course weekend" I begged for tracking number and when I looked it was shipped out the Thursday before!!!?!?!?!
How can you be emailing me on a Friday that you are waiting for a boat to inspect when it was already in route the day before Thursday.And it was on a truck already processed.
The email also said " The boat should be good"
What do you mean should be good? If you looked at it you would know!!! Better hope its not scratched! they are liars and manipulators. I also asked other questions and got again misconstrued words like. We cant expedite shipping because its sent to our distribution center.....You are shipping it to me and I'm asking to pay the difference?!?!?! How is that being sent to your distribution center....


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